← Cognitive Atoms

Support

Last updated: 22 August 2026

Cognitive Atoms is in beta and a real person reads everything sent to these addresses.

Get help

Email support@cognitiveatoms.com. We aim to reply within two business days.

It helps enormously if you include what you were doing, what you expected, and what happened instead. Please do not send us the contents of your captured cognition — we do not need it, and we would rather not have it.

Common questions

Where is my data stored?

On your own machine. Cognitive Atoms is local-first: we do not receive a copy of what you capture and there is no background sync to us. See the Privacy Policy.

If it runs locally, how does ChatGPT reach it?

Through a relay that connects the AI app to your machine without being able to read what passes through — the encrypted session runs end to end between the app and your computer, and the key stays on your computer. §3 of the Privacy Policy explains precisely what the relay can and cannot see.

What happens if the relay is down?

Cognitive Atoms on your machine keeps working. Your cognition is on your device, not behind the relay — only the connection from an AI app depends on it.

How do I delete everything?

Delete the Cognitive Atoms data folder on your machine and it is gone; we have no copy to delete. To remove your waitlist email as well, write to privacy@cognitiveatoms.com.

Do I need to give you an AI provider key?

You connect your own provider account or key, and it stays on your device. We never receive it and we do not resell provider access.

Report a security issue

Please write to security@cognitiveatoms.com rather than disclosing publicly. We will work with you and we will not pursue good-faith research.

Privacy requests

privacy@cognitiveatoms.com — access, export, deletion, or any question about this policy.